Could Your Feedback Use Some Feedback?

Breakout Block Two: Monday/10:45am

This session focuses on all aspects of feedback at an “institutional” level. At camp, we spend a lot of time training leadership staff how to give feedback, though we barely spend any time teaching frontline staff how to receive it. Using data collected from actual frontline camp staff, it focuses on three key pieces: the true function of feedback camp, what staff are asking for vs. what they need, and sharing an actual turnkey orientation session that camps can implement this summer, which focuses on teaching staff how to receive feedback – to help instill feedback as a core value at camp, and to help reduce the growing trends of staff burnout, pushback, and shutdown (or eve defiance).

More About Max

Max spent nearly two decades working in experiential education, serving as director at both day-camps and residential camps across private and nonprofit sectors. Today he is Principal Consultant at VestEd Consulting, where he supports camps across North America. As a consultant, speaker, trainer and author, Max has facilitated workshops for small teams and large-scale programs (over 1,000 participants). He helps camp professionals rethink staffing, communication, community building and more — drawing on real-world camp administration experience and educational-leadership insight.

Since 2023, Max has also served as the Director of Reunions for the Yale Alumni Association, an inaugural leadership role overseeing the strategic development and execution of Yale College’s on-campus reunion programs, which host roughly 7,500 alumni over two weekends.